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Call Us: (+86) 18888300248
Email: info@umw.top
Address: Gongye South Road, Jinan, Shandong, China, 250000

We reply within 2 hours. Feel free to message us anytime.

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FAQS

How long does it take to fullfil an order?

The processing takes 2 bussiness days. For shipping time, it depends on the delivery destination. Normally 3~7 days.

How do I get tech support in time?

For support inquiries, you can either submit a support request here or write directly to us at info@umw.top. This might not be the fastest method for urgent issues, but it helps us assist every customer more efficiently and accurately. To speed up the process, please include the following in your message: Product model Firmware version System version (Windows/macOS etc.) A clear description of the issue If possible, attach any pictures or videos showing the problem — this will greatly help our support team understand and resolve it faster. Thanks for your understanding and support.

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